Shipping policy
Here's a Shipping Policy tailored for your Shopify website lvlana, which sells Artificial Plants and LED Lights. This policy covers key areas such as processing time, shipping rates, delivery timelines, and more.
Shipping Policy – lvlana
Welcome to lvlana! We're committed to delivering your artificial greenery safely and efficiently. Please review our shipping policy below:
📦 Order Processing
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Processing Time: All orders are processed within 1 business day.
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Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, processing times may be slightly delayed. We’ll notify you via email if this occurs.
🚚 Shipping Rates & Delivery Estimates
We currently ship within the United States (international shipping coming soon!).
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-7business days |
Free |
Delivery delays can occasionally occur due to courier issues or weather disruptions.
Packaging
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All plants and LED Lights are securely packaged to prevent damage during transit.
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We use eco-friendly materials whenever possible.
📍 Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking link to become active.
🚫 Shipping Restrictions
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We do not currently ship to P.O. Boxes, APO/FPO addresses, or outside the U.S.
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Oversized items may have special delivery requirements, which will be noted on the product page.
❗ Lost, Stolen, or Damaged Packages
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If your package is lost or arrives damaged, please contact us at hello@lvlana.com within 7 days of delivery.
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We will work with the carrier and you to resolve the issue promptly.
📞 Questions?
If you have any questions about your order or our shipping policy, feel free to reach out to us at:
📧 Email: hello@lvlana.com